Effective Date: 24th August 2024
At Freeman Digital Services, accessible from www.freemandigitalservices.com, we are committed to safeguarding the privacy of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using this website and our services, you agree to the collection and use of your information in accordance with this policy. If you disagree with any terms in this policy, please discontinue use of our site and services.
1. Data Controller Information
Freeman Digital Services is the data controller for personal data processed in accordance with this Privacy Policy. Our contact information is:
Business Name: Freeman Digital Services
Website: www.freemandigitalservices.com
Email: [email protected]
Address: 8 Kerry Street, Hamilton Hill 61613, Perth, Western Australia
2. Information We Collect
We collect the following types of personal information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, business address, etc.
- Technical Data: IP addresses, browser type, device information, etc.
- Usage Data: How you interact with our website, including pages viewed, time spent, and actions taken.
- Marketing and Communications Data: Your preferences in receiving marketing materials and communication from us.
We may collect data directly from you when you:
- Fill out a contact form or request a quote.
- Subscribe to our newsletter.
- Interact with us on social media.
- Enter into a service agreement.
3. Purpose of Data Collection
Freeman Digital Services collects your data for several reasons, including but not limited to:
- Providing Services: To deliver and manage the digital marketing services you’ve requested.
- Communication: To contact you regarding inquiries, customer service, updates, and marketing communications.
- Improvement: To analyze website traffic and user behavior to improve our website and services.
- Legal Compliance: To comply with legal obligations and exercise legal rights.
4. Legal Basis for Processing Personal Data
We will only collect and process your personal data where we have a legal basis for doing so under the General Data Protection Regulation (GDPR). This includes:
- Consent: When you have given clear consent for us to process your data for a specific purpose.
- Contractual Necessity: When data processing is necessary for the performance of a contract or to take steps before entering into a contract.
- Legal Obligation: When data processing is required to comply with legal or regulatory obligations.
- Legitimate Interest: When processing is necessary for the purposes of our legitimate business interests, provided these are not overridden by your rights.
5. How We Use Your Information
We may use your personal data for the following purposes:
- To manage your account and provide the services you have requested.
- To send you information regarding our services and promotions.
- To notify you about changes to our website, services, or policies.
- To detect, prevent, and address technical issues.
- To comply with legal obligations and requests from law enforcement agencies.
6. Third-Party Data Sharing
Freeman Digital Services does not sell, trade, or otherwise transfer your personal information to third parties except in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, hosting providers).
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
We ensure that all service providers comply with GDPR requirements and take appropriate measures to safeguard your data.
7. Data Retention
We will retain your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. If your data is no longer required for business or legal purposes, we will securely delete or anonymize it.
8. Your Data Protection Rights
Under the GDPR, you have the following rights with respect to your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Restriction: You have the right to request the restriction of processing of your personal data.
- Objection: You have the right to object to the processing of your personal data under certain conditions.
- Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
9. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we continuously monitor and update our security measures to mitigate risks.
10. Cookies
Our website uses cookies to enhance the user experience. A cookie is a small file placed on your device that allows us to recognize your browser and capture certain information.
We use cookies to:
- Analyze site traffic and user behavior.
- Improve our website’s functionality and performance.
- Store your preferences and login information.
You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our site.
11. International Transfers
As a company based in Australia, your data may be transferred and processed outside the European Economic Area (EEA). We will ensure that any international transfers are conducted in accordance with GDPR requirements and that your data is protected by appropriate safeguards.
12. Changes to This Privacy Policy
Freeman Digital Services reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 8 Kerry Street, Hamilton Hill 61613, Perth, Western Australia